While businesses are busy moving into the cloud, few are embracing the benefits of moving telecommunications there, too. But you may be wondering if the benefits of VoIP are worth the hassle of switching and expenses that are sure to follow. Here are not one or two but 6 reasons why you should switch to VoIP immediately:
Since VoIP routes phone calls over the Internet and your existing data network, local calls between employees – regardless of their location – are free. International calls to other countries cost a fraction of the rates charged by phone operators, thus lowering your monthly bill.
With hosted VoIP, all the hassle of expensive maintenance contracts are a thing of the past. All enterprise class VoIP features are delivered online and can be enabled/disabled through a dashboard. There is no equipment for you to purchase or maintain.
Upgrading to newer technology doesn’t always have to be expensive. If you purchase hosted VoIP services from an external vendor, the only hardware that you have to get are the IP phones. Even the most basic phone models come equipped with a host of features and you can always upgrade later if your needs change.
Every organization has gone through painful technology upgrades that often disrupts business workflows. For companies going with hosted services, the transition can take as little as a few hours or a day! You don’t even have to wait for a technician to come install the phones as many suppliers offer automatic provisioning, making these phones truly plug-and-play.
Most people use multiple devices throughout the day – a personal phone, work phone, desk phone, laptop etc. Each user can set up custom rules to ensure that phone calls can always reach them, no matter which device they may be using. Features like call hunt, group voicemail, automatic call forwarding and routing etc. are generally included in most VoIP plans and they can greatly improve employee productivity.
With traditional enterprise phone systems, you had to specify the number of lines or numbers you would need in advance. Quite often businesses overestimate their needs and end up paying for resources they don’t use. VoIP lines and numbers on the other hand, can be provisioned immediately. Extra resources can also be disbanded, ensuring that you only pay for actual calls and services used.
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