Stay in control wherever your business takes you this Summer

Yes! It’s that time of the year again where we dust off our suitcases, hunt out our holiday clothes and get ready to jet off to sunnier climates. Or a husky ride in Iceland, if that’s your thing. You have everything organised and now you just need to board that flight and relax.

But business doesn’t have to stop just because you’re travelling. So if you’re travelling for work or on a holiday, planning a quick trip to Europe, or jetting off to the other side of the world, we’ve got you covered with this handy guide.

Travelling to Europe?

Travelling outside of Europe?

Travelling to Europe

When travelling to Europe, unless you have a special tariff, roaming in our Europe Zone will be included in your UK allowance. So your minutes, texts, and data will work in our Europe Zone, just like they do at home.

You’ll be able to make and receive calls and send and receive texts, like you’d normally do in the UK.

  • Roaming in Europe is part of our standard tariffs.
  • Roam freely using your phone across 48 destinations and call and text back to the UK at no extra cost.
  • Your minutes, texts, and data allowances will work in our Europe Zone, just like they do at home.
  • Our Europe Zone includes all EU/EAA countries and the Channel Islands, Switzerland and Monaco.

What’s included at no extra charge?

  • Making calls and sending texts within our Europe Zone.
  • Receiving calls and texts in our Europe Zone.
  • Making calls and sending texts to the UK from our Europe Zone.
  • Receiving calls and texts from the UK while you are in our Europe Zone.
  • The same data allowance as when you’re in the UK.
  • Calling your voicemail and receiving voicemails.

What’s not included?

  • Making calls or sending texts from the UK to other destinations (including the countries in our Europe Zone).
  • Making calls or sending texts to premium rate numbers and other non-geographic numbers (which can vary over time).
  • Making calls or sending texts from within our Europe Zone to a country outside of the Europe Zone (excluding the UK).

Which destinations are included?

Good news! Over 48 destinations are included in the Europe zone. Click here to find out which destinations are included.

Traveling outside of Europe

There are two Rest of the World passes available – the 24 Hour & the 30 day. Both are designed to give you worry free roaming in key destinations outside of Europe so you’ll have all the calls, texts and data you need without relying on hotel wifi to stay in touch.

  • Call, texts and data in 97 destinations outside Europe.
  • Allowance starts from when you first use your pass.
  • Alerts will keep you informed when you have used 80%, 95% and 100% of your data.
  • Be more secure by not relying on public or hotel Wi-Fi to stay in touch.
  • Extra allowance on top of your UK allowance.
  • Capped versions available to control your spend.

Rest of the World - 24 Hour Pass

Designed for brief trips abroad outside Europe

  • 500MB data, 300 minutes of calls and 300 texts in 97 destinations outside Europe
  • 24 hours from when you start using it, wherever you are
  • Gives you an extra roaming allowance on top of your UK allowance
  • Capped at one per 24 hours by default, two per 24 hours or no cap available

 £7.50 For 24 Hours

Rest of the World - 30 Day Pass

Keep in touch on regular trips outside Europe

  • 5GB, 3,000 minutes of calls. 3,000 texts then pay standard rates above this.
  • 30 days for multiple trips across multiple countries
  • Gives you an extra roaming allowance on top of your UK allowance
  • Can be capped at one pass per bill cycle

 £99 for 30 days

How it works

  • Leave your data roaming switched on
  • When you arrive in virtually any country outside Europe we’ll text you to confirm you have the Rest Of World Pass
  • You don’t pay for the Pass until you use 50KB data or make or receive a call or send a text
  • We’ll let you know when you’re getting close to the end of your data allowance at 80%, 95% and 100%

Do I need to sign up?

It’s really simple to get your Rest of the World passes. Just call our customer services team on 01748 835599 and let them know when and where you are going and they will be able to advise you on the best option for you. They will then take care of the rest and get you signed up for your Rest of the World pass.

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