“Proud To Be Part Of The O2 Direct Partner Network”
The O2 Direct Partner Network is a programme where O2 selected a small number of providers from across the UK to work with O2 business customers of all sizes, on their behalf.We were awarded this status by O2 for demonstrating an ongoing commitment in providing exceptional customer service and a trusted approach to our customers.
So What Does This Mean To Me As A Customer?
Being a partner in this programme allows us to offer our customers exclusive access to business tariffs and solutions that aren’t always available on the market, at exclusive rates. But here are some other great reasons why you should choose to work with an O2 Direct Partner.
Business To Business Exchange
With over 20 years’ experience, we are experts in working with businesses. We understand that the needs of a business are very different to that of a consumer and as such, we offer tailored support and products to suit that.
Through continual investment in training, our staff are always kept up to date with the latest product training to ensure that they can offer you the best support possible.
Local Presence & Understanding
We provide our customers with a local presence but with the backing of a global brand, so you are guaranteed to have access to the latest products and the best tariffs available. But this also means that through working with us, you can call us directly instead of having to speak to the network. So no more lengthy waiting times on hold.
Dedicated Customer Support
At Signal, we put our customers at the heart of everything we do. Thanks to our partnership with O2, we have access to a number of dedicated service support tools to provide an unbeatable customer experience. Priority access into O2’s care and implementation teams means you will enjoy a swifter response to your queries and requests and a better quality of service.
Access To Exclusive Business Benefits
Get access to these great business benefits directly from O2
- Unlimited calls to O2 mobiles – that’s over 22 million people.
- Over 10,000 free O2 Wifi hotspots nationwide.
- Unlimited calls to 10 landlines.
- Free calls to voicemail.
- Device warranty for up to 24 months for selected O2
- 24 hour faulty handset replacement.
- Stay in control of your spending with free access to itemised billing information through My O2 Business – not all networks offer this fantastic service.
- Great discounts on international and roaming rates when travelling abroad.
- Priority tickets to 1000’s of gigs at The O2 and O2
- Priority Moments access where you will find exclusive offers and experiences nationwide.
- Get cash for your old handsets through O2
What Else Can We Offer?
- Set up Bill Analyser on your behalf and train your people on how to use it. This allows you to manage your account more effectively – saving you time and hassle and allowing you to make the most of your tariff.
- Access to O2 Priority ticketing – as an O2 customer, you’ll be at the front of the queue for tickets to the hottest events at the O2 and our UK wide ø Academies.