Signal Telecom Privacy Policy

 

Your privacy is important to us. This policy document sets out how Signal Telecom may collect information you provide to us when you use this website, what we do with that information, and the choices you have in how the information is treated.

Signal Telecom are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, this will only be used for individual customer or client care, mailing of product details, or individual contact where necessary. We will not sell, distribute or lease your personal information to third parties unless we have your specific permission, or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you have told us that you agree to this.

 

What We Collect

You are not required to provide any personally identifiable information on public areas of the website, but we may collect information from you as a result of your relationship with Signal Telecom, our clients or other service providers, by completing a form on various sections of our website (if applicable), or requesting information from Signal Telecom or subscribing to our services.

Such information may include: your name; your postal address; your contact information including your email address, home and mobile telephone numbers; and other information relevant to our clients’ requirements.

By using our services, including our website, and providing personal information you are providing your consent to the use of that information in accordance with this policy.

 

What We Do With The Information We Gather

We use this information to understand how best to provide a service to you and our clients, and in particular: to best manage our relationship with you; to provide services or information requested by you – which may include identity, credit, regulatory and conflict checks; to improve our internal record keeping and audit the use of our website; to improve our products and services; to monitor the performance of our services; to send out via email monthly newsletters & product updates and to organise and promote events about our services.

 

Use of Cookies & Google Analytics

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

 

Mailing Lists

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about which can be included in our regular monthly newsletter or product emails; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our marketing team at info@signaltelecom.co.uk

 

Security

The nature of the internet means there cannot be an absolute guarantee about the security of any information you provide, but Signal Telecom are committed to ensuring that your information is held securely, and we believe we apply the highest reasonable standards in order to prevent any unauthorised access or disclosure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All of us here at Signal Telecom are obliged to respect the confidentiality of any information we hold.

 

Marketing

Signal Telecom may from time to time provide you with information we believe may be of interest to you. If you prefer not to receive any information, such as promotional material, you may inform us of your wish by email to info@signaltelecom.co.uk

 

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over other websites. We cannot accept responsibility for the protection and privacy of any information which you provide whilst visiting such sites, which are not governed by this policy. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling Your Personal Information

You have a right to access personal information we may hold about you, to have any inaccurate information corrected and to request we stop using your personal details for marketing. You may inform us by email to info@signaltelecom.co.uk

 

NOTE: This policy may be updated from time to time and you should check to ensure you are happy with those changes.